Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing or using the services of Arcadia Appliance Pros, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
Services
Arcadia Appliance Pros provides appliance repair services for residential customers in the Phoenix metropolitan area. Our services include diagnosis, repair, and maintenance of household appliances.
Service Appointments
- Appointments are scheduled based on availability
- We will make reasonable efforts to arrive within the scheduled window
- Customers should ensure access to the appliance requiring service
- An adult (18+) must be present during the service visit
Independent Service Provider
Arcadia Appliance Pros is an independent service company. We are not affiliated with, endorsed by, or connected to Sub-Zero, Wolf, Viking, Thermador, Miele, or any appliance manufacturer. All brand names and trademarks are the property of their respective owners.
Service Process
- All services are discussed and agreed upon before work begins
- Repair details are provided before work commences
- We maintain clear communication throughout the service
- We accept major credit cards, checks, and cash
Parts and Warranty
We use manufacturer-specification parts and components to ensure optimal appliance performance.
Our repairs are backed by our own service warranty. Manufacturer warranties may vary.
Cancellation Policy
We understand that plans can change. We request that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. Timely communication helps us serve all our customers effectively.
Limitation of Liability
Arcadia Appliance Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our liability is limited to the amount paid for the specific service in question.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Service.
Contact Us
If you have questions about these Terms of Service, please contact us:
Arcadia Appliance Pros
4523 E Camelback Rd, Suite 105, Phoenix, AZ 85018
Phone: 623-323-6690
Email: service@arcadiaappliancepros.com